— Q: How can I order reprints of the photos I see in The Free Press or on MankatoFreePress.com?
A: Photo reprints and other photo gifts of photographs shot by The Free Press staff can be purchased through our SmugMug web site. All you need is a major credit card to place an order. Photos there are sorted into galleries by date and by subject. The site is also searchable.
Q: Why can’t I find the photo I’m looking for?
A: Only photos shot by our staff are available for purchase. If you are looking for a photo that was published prior to May 1, 2012, you may look on our dotPhoto reprint ordering site, which contains photos published from August 2006 until April 2012. If you still can’t find what you’re looking for, contact our photo department by email or by phone at 507-344-6371.
Q: Why don’t you have photos of Vikings Training Camp on your SmugMug site?
A: Photos of some events, such as professional sports and concerts, are not available for purchase due to restrictions on secondary sales by the organization or performer granting The Free Press access to cover the event.
Q: How much does a reprint cost?
A: Here’s a breakdown of some of the prices:
Other items are also available, from t-shirts to coffee mugs and mouse pads. Check the site for details and pricing.
Q: How long does it take to receive an order?
A: It depends on what you have ordered and what shipping method you use. Typically your order will arrive in 6 to 10 business days. Express shipping methods are available at checkout.
Q: What does it mean when SmugMug asks if I want to crop the photo or not?
A: The photos we upload won’t fit every print size perfectly. SmugMug gives you the option to crop the photo to fill the print size you selected or to print the entire image and leave white space on the print. See this website for details:
Q: Can I buy a photo to use in my company’s brochure or newsletter?
A: Photos on our SmugMug site are for personal use only. Please contact our photo department at 507-344-6371 or by email if you wish to republish one of our photos.
Q: My question hasn’t been answered here.
A: For general reprint questions that haven’t been answered in this FAQ, call us at 507-344-6371 or contact us by email. If you have questions about an order placed through SmugMug or other SmugMug related questions, contact their customer support here: http://help.smugmug.com. Email and live chat are available.
Visit our SmugMug site.