The problems were worked out and Medicare Part D now is considered a success and performing better than expected but not after being pummeled by politicians causing great concern from those who were directly affected.
Locally, Blue Earth County is already staffing up for what it anticipates will be a surge in demand of answers and applications once this campaign starts next month by adding three full-time employees and may need more later.
Without a doubt, there will be many questions about the exchange not only on eligibility but also the economic effects it will have on taxpayers and local governments. Clear answers will be hard since we all will receive mixed messages from various national news reports because some states will allow federal implementation while Minnesota is developing its own. Details will be different and confusion will ensue.
Over communicating is necessary. Like it or not, ACA is law. It is coming and it affects too many people to be ignored or lampooned early.