The Free Press, Mankato, MN

Local News

March 20, 2014

Verizon hiring 160, increasing workforce by a third

Demand at Mankato call service center rising

MANKATO — Verizon Wireless is adding more than 160 full-time positions in Mankato by July 31 and it's willing to pay a $1,000 signing bonus.

The hiring spree will increase the 526-employee Mankato call center by nearly one-third.

With steady growth in recent years, the additions make Mankato a hub in Verizon's state presence. More than one-third of all the Verizon employees in Minnesota work in Mankato.

Verizon hopes to fill the jobs at its Customer Service Center by the end of July, hiring 40 people in each of the next four months.

"It's expanded business in general; there's an increase in customers calling in. A lot of it's due to all the new devices out on the market," said Marie McVenes, director of the Mankato Verizon Wireless Customer Service Center.

The positions start at a base pay of $28,000 and offer health-care coverage that begins on the first day of employment. The company's 401(k) program has a dollar-for-dollar match of up to 6 percent of an employee's salary contribution.

Verizon employees also can take advantage of tuition reimbursement and adoption assistance and bonuses. The Mankato center also offers on-site college courses, education study rooms, dining facilities and a fitness center staffed with personal trainers.

The company has been named one of the best companies for working moms by Working Mother for 13 straight years. Computer World lists Verizon Wireless as one of the "100 Best Places to Work in IT."

Verizon also actively recruits military veterans.

"Veterans return home every day and have to begin new lives as civilians," Michele Brookshire of Verizon's Talent Acquisitions Team said in a statement. "Verizon recruiters are trained to understand the value of a candidate's military experience. We believe those sometimes intangible skills add value to our company and help a veteran to thrive in a team environment like ours."

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