The Free Press, Mankato, MN

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November 2, 2012

Centered on hospitality: Mattie Eggimann, City Center Hotel

— Mattie Eggimann is the first woman general manager at Mankato City Center Hotel, where she oversees 151 rooms, events and weddings 30 to 35 weekends a year, conventions that book up the spring and fall, and 60 to 80 employees at any given time.

And Eggimann is under 30 years old. In July, at age 27, Eggimann was promoted from food and beverage director to general manager. Eggimann’s success is well-earned from years of experience in food service, a fair management style and a passion for her work.

“I am an extremely hard worker. I have a really strong work ethic. I am eager to learn,” said Eggimann. “As an employee, I take responsibility for mistakes that I have made. I don’t make excuses and I don’t blame things on other people.”

Eggimann worked her way through high school and college in food service: fast food, casual dining and catering. She worked for Panera Bread, hilltop Hy-Vee Kitchen and others.

In 2008, Eggimann was hired as the assistant food and beverage manager at the Best Western Plus in North Mankato. Best Western Plus, Mankato City Center Hotel and Holiday Inn Express on Mankato’s hilltop make up HotelsMankato.com owned by Doug Anderson.

In 2010, Eggimann was promoted to food and beverage director at the Mankato City Center Hotel. At both properties, Eggimann was responsible for events and a full service restaurant and bar, which she described as fun and sometimes overwhelming.

“My parents were hard workers with a strong work ethic. I grew up in a household where caring about what you do and putting your heart in what you do was valued,” said Eggimann.

Moving into the general manager position has been an exciting challenge as she learns to successfully manage a hotel, analyze revenue, and master the hospitality industry. Eggimann is grateful that Anderson hired from within and gave her this opportunity.

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